Your First Booking
Learn how to create, manage, and complete your first booking. We'll walk through the entire booking workflow.
Creating a Booking
There are multiple ways to create a booking in Bizily.
Option 1: From the Calendar
- 1. Go to your Calendar in the dashboard
- 2. Click on an empty time slot or use the "+ New Booking" button
- 3. Select the customer (or create a new one)
- 4. Choose the service and any options
- 5. Confirm the booking
Option 2: Let customers book via chat
- 1. Connect your messaging channels (Instagram, WhatsApp, etc.)
- 2. Your AI assistant will handle booking requests automatically
- 3. Review and approve bookings in the Agent Hub
Option 3: Share your booking link
- 1. Copy your public booking page URL from Settings
- 2. Share it with customers via email, social media, or your website
- 3. Customers can self-book available slots
Managing Bookings
View, edit, and update bookings from your calendar.
View booking details
Click on any booking in your calendar to see the full details, including customer information, service, and notes.
Reschedule a booking
Drag and drop bookings to new time slots, or click to open the booking and select a new date/time.
Cancel a booking
Open the booking details and click 'Cancel'. You can optionally send a cancellation message to the customer.
Mark as complete
After the appointment is finished, mark it as complete. This helps track your booking history and analytics.
Automatic Reminders
Bizily automatically sends reminders to reduce no-shows.
Default reminder schedule:
- 24 hours before the appointment
- 1 hour before the appointment
You can customize reminder timing and messages in Settings → Notifications.
You're all set!
You now know the basics of creating and managing bookings. Explore more features to get the most out of Bizily.