One Inbox. One AI. Every Channel.
Your customers message you on Instagram, WhatsApp, LINE, and Messenger. Bizily keeps them in one inbox—with shared context across your connected chat channels. SMS reminders and confirmation replies are supported; email inbox support is coming soon.
AI-Native Messaging
Unlike competitors with separate bots per channel, Bizily has one unified AI brain. When a customer switches from Instagram to SMS, your AI remembers everything. Context travels with your customers.
Supported Channels
Instagram DMs
Connect your business Instagram and let AI handle DMs automatically.
WhatsApp Business
Reach customers on WhatsApp with templates and conversational messages.
SMS
Transactional SMS for reminders and confirmation replies.
LINE
Essential for Asia-Pacific markets. Full LINE Official Account support.
Messenger
Facebook Messenger integration for your business page.
Email inbox support is coming soon. Outbound email notifications are supported.
How AI-Native Messaging Works
Message arrives
A customer messages you on any connected channel.
AI understands context
Your AI knows this customer, their history, and your business.
Smart response
AI responds naturally, books appointments, or escalates to you.
Key Features
Unified Inbox
All conversations from all channels in one place. No switching between apps.
Shared Memory
AI remembers every interaction. Switch channels without losing context.
Instant Responses
AI responds in seconds, 24/7. No more missed messages or delayed replies.
Human Handoff
Take over any conversation instantly. AI knows when to escalate.
What Your AI Can Do
Book appointments
Check availability, suggest times, and confirm bookings in the conversation.
Answer questions
Respond to inquiries about services, pricing, hours, and policies.
Handle reschedules
Process changes and cancellations without you lifting a finger.
Send confirmations
Automatically confirm bookings with all the details customers need.
Recognize returning customers
Greet regulars by name and remember their preferences.
Escalate complex requests
Know when to ask for your approval before taking action.
Learn More
Pro Tip
Connect multiple channels for the best experience. Customers often start on Instagram and continue via SMS. With AI-native messaging, context flows seamlessly between channels.