Trust & Safety Engine

The AI that asks before it acts

We built Bizily with a 'Safety First' architecture. Unlike black-box AI tools, you have granular control over autonomy modes, permissions, and escalations. You define the rules; the AI follows them.

0Double Bookings
Full trailConsent audit
AES-256Encryption
  • Ask vs Act: Configure exactly when the AI should stop and ask for permission
  • Full Audit Trail: See every message, decision, and action the AI takes
  • Escalation Engine: Sensitive topics (refunds, complaints) are automatically routed to you
  • Role-Based Access: AI respects the same staff permissions as your human team
  • Anti-Hallucination: Strictly grounded in your business data and policies
  • Evidence Citations: Every AI answer shows its source with confidence scores
  • Policy Versioning: Track every rule change with complete audit history
  • Messaging Guardrails: Built-in loop protection and rate limiting prevent spam
  • Consent management: Full audit trail for every opt-in and opt-out
  • 10DLC compliance: Automatic carrier registration prevents message blocking
  • PII protection: Sensitive data automatically redacted from logs
  • Channel health: Auto-pause degraded senders to protect your reputation
No card requiredCancel anytime

Restricted Mode

AI drafts a response but waits for your approval before sending. Perfect for new users.

Autonomous Mode

AI handles routine tasks (booking, FAQs) instantly, but escalates complex issues.

I was scared to let an AI talk to my clients. But seeing it pause and ask me 'Is this okay?' for a refund request gave me total peace of mind.

J

James Miller

Operations Director, Pure Skin