AI that works like you do.
Not a chatbot bolted onto scheduling software. An intelligent platform that learns your business, respects your control, and connects every channel.
AI That Learns
Every approval makes it smarter. Every correction makes it better.
AITL Feedback System
Approve, edit, or reject AI suggestions—and watch it learn. Unlike generic AI, Bizy adapts to your specific business preferences and policies.
Pattern Detection
AI identifies what makes your best customers tick. Peak booking times, preferred services, seasonal trends—all discovered automatically.
Memory & Personalization
Bizy remembers every customer interaction. Next time they reach out, context is already there—no awkward "remind me who you are" moments.
Outreach That Improves
Rebooking, retention, and review campaigns get smarter over time. AI learns which messages work best for your specific customer base.
AI You Control
Full visibility. Clear boundaries. Your business, your rules.
Agent Hub
See exactly what AI is doing, review pending actions, and approve with one click. No black boxes—every decision is transparent and auditable.
AI Analytics Dashboard
Track every AI decision with full transparency. Monitor approval rates, confidence scores, and accuracy metrics. Watch your AI get smarter over time.
Autonomy modes (1-4)
Choose a recommended mode or fine-tune levels 1-4. Start cautious, expand as trust builds.
Risk-Based Approvals
Low-risk actions (confirmations) run automatically. High-risk actions (cancellations, refunds) require your approval. You set the thresholds.
AI That Connects
One customer view. Every channel. Zero context switching.
Unified Messaging (5 Channels)
Instagram, Messenger, WhatsApp, LINE, and SMS—all in one inbox. AI handles the channel switching; you just respond.
Shared Customer Context
Whether they book via Instagram or call to reschedule, AI knows the full history. Every team member sees the same complete picture.
Cross-Channel Memory
A conversation started on WhatsApp continues on SMS seamlessly. AI maintains context across every touchpoint—nothing gets lost.
Smart Handoffs
AI knows when to escalate to a human. When it does, you see the full conversation history and AI suggestions for how to help.
Powered by AI. Built for service businesses.
Every feature is enhanced by AI—scheduling that fills gaps, reminders that adapt, analytics that surface insights.
Voice AI
AI answers your phone 24/7. Books appointments, handles rescheduling, answers questions—sounds just like your best receptionist.
Experiences & Access
Create curated wellness experiences. Bundle services, facility access, and add-ons into premium packages guests book in one click.
AI-Optimized Scheduling
Precision scheduling fills gaps. AI remembers preferences. Not just a calendar—a smarter way to book that maximizes revenue.
Classes & Group Sessions
Run yoga, fitness, or workshops with automated enrollment, smart waitlists, and real-time attendance tracking.
Waitlist Management
Capture preferences when slots are full. Auto-notify when cancellations happen. Zero missed opportunities.
Automated Reminders
AI times reminders perfectly. Customers who typically confirm early get less nagging. Chronic reschedules get extra nudges.
Team Performance
Track 8 key metrics per team member. Utilization, revenue, reviews, tips—all in one dashboard with AI-powered insights.
Point of Sale
Sell retail products alongside services. Track inventory, process payments, and manage team commissions in one place.
Inventory Management
Track products, supplies, and equipment. Low-stock alerts, usage tracking, and cost analysis in one place.
Dynamic Pricing
Set peak hour pricing, happy hour discounts, and location-specific rates that apply automatically at checkout.
Tiered Admission
Price by guest type with adult, minor, senior, and custom tiers. Perfect for spas, fitness, and wellness.
Auto Fees & Deposits
Apply gratuity and deposits automatically at checkout. Reduce no-shows and simplify payments.
Service Certificates
Sell prepaid certificates for specific services with day and location restrictions. Boost prepaid revenue.
Access Credits
Let members use prepaid credits from memberships and access packs. Credits apply automatically at checkout.
Service Packages
Bundle services into prepaid packages. Automatic visit tracking, expiration reminders, and flexible redemption.
Loyalty Program
Points-based rewards with automatic tier upgrades. Birthday bonuses, VIP perks, and redemption at checkout.
Gift Cards
Sell digital and physical gift cards online. Automatic delivery, balance tracking, and beautiful branded designs.
Referral Program
Turn happy customers into marketers. Automatic tracking, rewards for both parties, and attribution analytics built in.
Reviews & Reputation
Automated review requests, Google/Yelp monitoring, and AI-suggested responses. Build your 5-star reputation.
Intake Forms
Digital intake forms, waivers, and questionnaires. Clients fill them before arrival, data syncs to profiles.
Consent & Compliance
Treatment consent, safety screening, and signatures with automated reminders.
Smart Analytics
AI surfaces what matters. Unusual patterns, revenue opportunities, at-risk customers—all flagged before you have to ask.
Knowledge Base
Upload docs, paste FAQs, point to any URL—AI learns instantly. Your policies, always perfectly quoted to customers.
Flexible Payments
BNPL with Affirm, Klarna, Afterpay. Choose who pays processing fees—business, customer, or split. Self-checkout links included.
Integrations
Google Calendar, Google Business Profile, Stripe payments—all connected. AI keeps everything in sync automatically.
Easy Migration
Switch from Square, Vagaro, Schedulicity, or Fresha in minutes. AI maps your columns automatically. No data loss.
Most legacy platforms added AI as an afterthought. Bizily was designed AI-native from day one—with AITL learning that no competitor can match, transparent Agent Hub control, and true omnichannel unification.
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